At TDK Electrical Shop, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our online shop.
1. Information We Collect
We may collect the following information when you use our services:
- Personal Information: This includes your name, contact information (such as email address and phone number), and shipping address.
- Payment Information: When you make a purchase, we collect payment details such as credit card information or other payment methods.
- Order Information: We store information about your orders, including products purchased, order history, and order preferences.
- Website Usage: We collect data on how you use our website, including IP addresses, device information, and browsing history, to enhance your shopping experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To process your orders, fulfill your purchases, and provide customer support.
- Communication: To send order confirmations, shipping updates, and respond to your inquiries.
- Improvement: To analyze website usage and customer preferences to enhance our services and user experience.
- Marketing: To send promotional offers, newsletters, and updates (you can opt-out at any time).
3. Data Security
We take data security seriously and employ industry-standard security measures to protect your personal information. This includes encryption, firewalls, and regular security audits.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers and partners who help us in various aspects of our business, such as payment processing and shipping.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and gather information about how you use our website. You can adjust your browser settings to manage or disable cookies.
6. Your Rights
You have the right to:
- Access your personal information.
- Correct inaccuracies in your personal data.
- Withdraw consent or opt-out of marketing communications.
- Request the deletion of your personal information, subject to legal requirements.
7. Children’s Privacy
Our services are not directed at individuals under the age of 18. If you are a parent or guardian and believe we have collected information about a child, please contact us, and we will take appropriate steps to delete the data.
8. Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will post any changes on our website and notify you if required.
9. Contact Us
If you have any questions, concerns, or requests related to your privacy or this policy, please contact us using the following information:
- Shop Name: TDK Electrical Shop
- Shop Contact Details:
- Phones: +254 (0) 111 053-530, +254 717 492 458
- Emails: sales@tdk.co.ke, ke.tdksolutions@gmail.com
Your privacy is important to us, and we are committed to protecting your personal information. Thank you for choosing TDK Electrical Shop, and we appreciate your trust in us.