The Social Health Authority has transitioned to a biometric-only verification system for insurance claim approvals and patient identification. The previous OTP-based system has been discontinued.
To comply, healthcare facilities must use SHA-compliant fingerprint scanners that integrate with the national Health ID backend.
Top Recommended SHA-Compliant Fingerprint Scanners
The following models are widely recognized for SHA/SHIF registration and verification in Kenya:
ZKTeco ZK9500
- Compact, high-performance optical USB scanner
- 500 DPI resolution for accurate fingerprint capture
- Scans dry, wet, or rough fingertips
- Compatible with desktops, Android tablets, and mobile devices
Estimated Price in Kenya: ~KSh 12,000
SecuGen Hamster Plus
- Rugged design for high-volume use
- Auto-On™ technology for automatic finger detection
- Smart Capture™ technology for improved image quality
- Resistant to scratches, impact, and electrostatic shock
Estimated Price in Kenya: ~KSh 11,500 – 14,500
SecuGen Hamster Pro 20
- Ultra-compact professional-grade scanner
- Supports Windows Biometric Framework
- Suitable for high-volume hospital environments
- Consistent high-quality fingerprint imaging
Estimated Price in Kenya: ~KSh 16,000 – 16,900
HID DigitalPersona 4500
- High-speed optical fingerprint reader
- Sleek USB design
- Commonly used in healthcare and POS environments
- Built for frequent daily use
Estimated Price in Kenya: ~KSh 13,000 – 17,000
Key Features Required for SHA Compliance
To function properly with the SHA system, a fingerprint scanner must meet the following standards:
- 500 DPI resolution for clear and accurate fingerprint capture
- Durable optical sensor suitable for high daily patient volumes
- USB 2.0 connectivity for plug-and-play integration
- Manufacturer-specific drivers for Windows or supported platforms
Installation and Setup Process
For successful SHA integration, follow these steps:
- Download the Health ID App
Obtain the installer from the official eCitizen portal. - Install Scanner Drivers
Install manufacturer drivers to enable communication with your system. - Connect the Scanner
Plug the device into a USB port. Windows typically installs required components automatically. - Complete Agent Verification
Log in using your National ID and complete OTP verification before beginning patient fingerprint scans.
Important Compliance Note:
Since August 2025, biometric fingerprint verification is mandatory under the Ministry of Health regulations. Healthcare facilities must use approved biometric devices for SHA claim processing and patient identification.
Using a certified SHA-compliant fingerprint scanner ensures accurate verification and smooth integration with the national Health ID system.
Order Your SHA-Approved Fingerprint Scanner Today
Do not risk claim rejections, verification delays, or system errors.
Equip your facility with a genuine SHA-compliant fingerprint scanner that integrates smoothly with the Health ID system and meets Ministry requirements.
👉 Get the original ZKTeco ZK9500, SecuGen Hamster Plus, SecuGen Hamster Pro 20, or HID DigitalPersona 4500 from an authorized supplier.
Available at TDK Solutions Ltd, with:
- Original certified devices
- Warranty support
- Driver installation guidance
- Fast Nairobi delivery & countrywide shipping
Upgrade to biometric verification now and keep your hospital fully compliant with SHA regulations.
